Returns & Refund Policy

At Sulaz, we take pride in delivering high-quality pieces. If you are not fully satisfied with your purchase, please review our policy below.

Returns

We accept returns within 3 days of receiving your order.

Items must be unused, unworn, and in their original condition with all tags attached.

Non-returnable items

• Custom-made or altered abayas
• Items purchased on sale or promotion
• Worn or damaged items

Refunds

Refunds are only issued in case of defective or incorrect items received.

Once your return is approved, the refund will be processed via the original payment method within 7–10 business days.

Return Process

To request a return or exchange, please contact us within 3 days of receiving your order via: Instagram: Sulazoffical / Sulaz Whatsapp